Contact FreeFlight

FreeFlight is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@pararoll.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the wing loading calculator, glide ratio calculator, sink rate calculator, wind window & crosswind calculator, thermal lift estimator, or harness sizing guide— and what you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the Free Flight Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If a question is really about whether it’s safe for you to fly on a given day, or how to learn a specific skill, a certified instructor or your local school will always have a better answer than this site can give; FreeFlight’s tools produce general estimates and general guidance, not personalised instruction, and the site isn’t affiliated with any manufacturer, school, or governing body.

Before writing in about a tool result, it can help to double-check the numbers you entered — units (metric vs. imperial, degrees vs. a bearing), a value in the wrong field, or a mistyped figure are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.